Why in News ?
MOU signed between NeGD and CSC E-Governance Services India Limited making services on UMANG app via CSCs available to citizens through the network of 3.75 lakh Common Service Centres (CSC).
About MoU
- With this Memorandum of Understanding (MoU) in place, the services on UMANG app will be available to citizens through the network of 3.75 lakh CSCs.
- Village Level Entrepreneurs (VLEs) will enable citizens to avail e-governance services of 140 departments through the UMANG App.
- The move will benefit
- Those who do not have access to smartphones.
- For those who are not comfortable accessing app based e-services on their own.
- UMANG services are being enabled on CSCs without any additional cost and NeGD is making all services available to CSCs at zero cost.
- Alliance of UMANG and CSCs will empower lakhs of citizens in our country, especially during these unprecedented times, ensuring ease, convenience, and security
UMANG App
- UMANG (Unified Mobile Application for New-age Governance) app provides a single platform to access pan India e-governance services ranging from central to local government bodies and other citizen centric services.
- It offers ease of access to major government services for citizens from a single mobile app.
- It has more than 3.12 crore downloads, with 2.05 crore registered users.
- This e-governance app was developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division.
- It has 12 regional language : Hindi, Assamese, Gujarati, Bengali, Kannada, Odia, Punjabi, Malayalam, Marathi, Tamil, Telegu, and Urdu.
Common Service Centres (CSC)
- It was a part of government’s vision of socially, financially and digitally inclusive society.
- CSCs are the access points for delivery of
- Essential public utility services
- Social welfare schemes
- Healthcare support
- Financial, education and agriculture services
- It is a pan India network.
Source : PIB
Topic
GS II : Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures
Compilation for : 27 August 2020